F.A.Q. - Gray Dragon Airsoft Store
1. What products do you offer?
We specialize in a wide range of products, including airguns, paintball guns, and airsoft guns. We also carry tactical gear and apparel to enhance your experience on the field.
2. Do you ship internationally?
Yes, we offer international shipping! Check our shipping policies for more details on rates and delivery times.
3. What is your return policy?
We want you to be completely satisfied with your purchase. If you’re not happy with your product, you can return it within 30 days for a full refund or exchange, provided it is unused and in original packaging.
4. How can I contact customer service?
You can reach our customer service team via email. We're here to help with any questions or concerns!
5. Do you offer warranties on your products?
Yes, many of our products come with a manufacturer’s warranty. Please check the specific product details for warranty information.
6. Are your airsoft guns suitable for beginners?
Absolutely! We offer a range of airsoft guns that cater to all skill levels, from beginners to advanced players. Our knowledgeable staff can help you find the right fit.
7. Can I get assistance in choosing the right gear?
Of course! Our team is always ready to provide expert advice to help you select the best products for your needs.
8. Do you have a loyalty program?
Yes! Join our loyalty program to earn points on your purchases, which can be redeemed for discounts and exclusive offers.
9. Are your products compliant with local laws?
We ensure that all our products comply with applicable laws and regulations. Please check your local laws regarding airsoft and paintball guns before purchasing.
10. How often do you restock items?
We restock our inventory regularly. If a product is out of stock, you can sign up for notifications to be alerted when it becomes available again.
If you have any more questions, feel free to reach out to us! Happy shopping at Gray Dragon Airsoft Store!
11. Where is your store located at?
We are an online-only store serving customers nationwide (or specify regions if needed). You can shop conveniently from our website at any time, and we’ll ship your orders directly to your doorstep. If you have any questions or need assistance, feel free to contact us anytime!
F.A.Q. - Lancer Tactical Gen 2 Stalker 13" M4 AEG
The Lancer Tactical Gen 2 Stalker 13" M4 AEG is a two-tone Black/Tan electric airsoft rifle featuring a durable polymer billet-style receiver, 13" outer barrel, 6.03mm tightbore inner barrel, M-LOK handguard, and upgraded version 2 gearbox. It shoots at 370–390 FPS and includes an 11.1V battery, charger, and 140-round mid-cap magazine.
It shoots approximately 370–390 FPS with 0.20g BBs.
Yes, it includes an 11.1V Li-Ion battery and standard charger.
It uses a full metal Version 2 gearbox with steel 18:1 gear ratio and a 19K RPM motor.
No, the receiver is made of reinforced polymer. The internals and rail components include metal parts.
Yes, it supports 11.1V Li-Ion batteries, but be sure to verify compatibility with LiPO-specific chargers if upgrading.
Yes, it features a rotary-style adjustable hop-up for enhanced accuracy.
F.A.Q. - Golden Eagle MCR Short Barrel LMG Airsoft Rifle, Black
The Golden Eagle MCR Short Barrel LMG is a metal-constructed airsoft rifle featuring full metal upper and lower receivers and barrel assembly. It offers realistic weight and durability for intense airsoft combat.
- Full Metal Upper & Lower Receiver
- Full Metal Barrel Assembly
- Removable Flash Hider with 14mm Barrel Threads
- Adjustable 6 Position Crane Stock with Cheek Riser
- 20mm Picatinny Top Rail
- Upgradeable Metal Version 2 Gearbox
- RIS & Keymod Segments on Handguard
- Battery Powered Auto Winding Box Magazine Included
- Mock Bullets Included
- Functional Bolt Cover & Flip-up Charging Handle
This airsoft rifle delivers a velocity of approximately 430 FPS with 0.20g BBs.
It weighs about 7.1 lbs, giving it a realistic feel in hand.
It includes a 2,600 round battery-powered auto winding box magazine for extended gameplay.
Yes, it uses an upgradeable metal Version 2 gearbox for improved performance and durability.
Yes, it has RIS and Keymod rail segments on the handguard and a full-length 20mm Picatinny top rail for accessories.
F.A.Q. – Lancer Tactical Gen 4 L119A2 M4/M16 AEG Rifle
This full metal AEG is a modernized replica of the British SAS L119A2 carbine. It features CNC-machined aluminum receivers, a tightbore barrel, programmable ETU/MOSFET, and enhanced externals for realism and performance.
It shoots approximately 370–390 FPS using 0.20g BBs, making it suitable for most outdoor fields.
Yes, it is wired to a Deans T-Plug and fully compatible with 11.1v LiPO batteries. Use a quality LiPO charger.
No, this model does not include a battery or charger. These must be purchased separately.
It uses a Version 2 full metal gearbox with an upgraded ETU (Electronic Trigger Unit) and programmable MOSFET.
It comes with a rotary-style adjustable hop-up for consistent and precise BB trajectory.
Yes, both the upper and lower receivers are made of CNC-machined aluminum for durability and realism.
F.A.Q. – Arcturus LWT MK-I CQB 10" AEG Sport ARC SE Airsoft Rifle, Black
No, this model does not include a battery or charger. A 7.4v or 11.1v LiPO Nunchuck battery with Deans connector and a compatible smart charger are recommended.
It fires approximately 400 FPS with 0.20g BBs out of the box, making it ideal for outdoor play or high-performance users. Check your field limits before using.
Yes, it is LiPO ready and includes protections like low voltage cutoff and an electronic fuse to protect your battery and internals.
The rifle supports Safe, Semi Auto, Full Auto, as well as programmable 2-round burst, 3-round burst, and Binary modes. Pre-cocking and active braking features are also included.
This model is compatible with standard M4/M16 AEG magazines. It comes with a 350-round windowed EMM high-capacity magazine.
Yes, its compact 10" barrel and overall length of just 28.7"–31.9" make it highly maneuverable in tight environments. However, due to its 400 FPS output, you may need to downgrade the spring for strict CQB fields.
The rifle uses a Version 2 Hybrid Optical Trigger gearbox with a reinforced front and quick-change spring system, optimized for performance and longevity.